Welcome to Social Security Debt Help

Social Security Debt Help is a free resource to help you understand Centrelink debts. That could be a debt you’ve been asked to repay, or a debt you are helping someone else with.

Social Security Debt Help provides information about debts, how to challenge debts if you disagree with them, and how to manage paying them back.

Centrelink debts can be complex. If you decide to challenge a debt there are risks you need to be aware of. We recommend seeking legal advice before challenging a Centrelink debt.‍

‍Social Security Debt Help is a project of Social Security Rights Victoria, and can be used by anyone in Australia.

Line illustration of a man and woman using a computer

What can we help you with?

Understanding your options - Self Help Tool

Arrow right
Information icon
Our tool will help you understand which options are relevant to you.

What are Centrelink debts?

Arrow right
Information icon
An overview of Centrelink debts, how they happen, and what having one means for you.

What happens if I have my debt reviewed?

Arrow right
Information icon
Information about your options when challenging a Centrelink debt.

How do I request a review?

Arrow right
Information icon
How to challenge a Centrelink debt.
‍

How do I pay a Centrelink debt back?

Arrow right
Information icon
Your options if Centrelink asks you to pay a debt back.

Get help

Arrow right
Information icon
If you have issues with a Centrelink debt, help is available.

Leave feedback

Arrow right
Information icon
We'd love to hear from so we can improve this resource.
Your Options - Debt Help Self Help ToolWhat are Centrelink debts?What happens if I have my debt reviewed?
How do I request a review?How do I pay a Centrelink debt back?
Get HelpLeave Feedback
The Australian Aboriginal FlagThe Torres Strait Islander Flag

Social Security Rights Victoria respectfully acknowledges the traditional custodians of the Aboriginal nations within Victoria where our work takes place. We pay our respects to Elders both past and present.

This website is supported by funding from the Victorian Legal Services Board and Commissioner under the Victorian Legal Services Board Grants Program. Copyright © 2023, SSRV. All rights reserved.

Terms of usePrivacy Policy
Social Security Rights Victoria
The Creative Works logo
Website developed by TCW.

Where do I start?

If this is your first time on our website please read this information first. This will help you understand the information we can give you, and when you should seek help.

Start here